Refund policy

Curvana — Return & Refund Policy

Last updated: 7/20/2026

We want you to love your Curvana leggings. If something isn't right, here's how returns and refunds work.

30-Day Return Window

You have 30 days from the date your order is placed to request a return.

To be eligible for a return, your item must be:

  • In the same condition you received it — unworn, unused, and undamaged
  • With original tags attached
  • In its original packaging
  • Accompanied by your receipt or proof of purchase

If an item arrives damaged, please contact us right away with proof (photos of the item and packaging) — we'll evaluate and issue a refund or replacement even if the item is damaged, since that wasn't caused by you.

How to Start a Return

  1. Email us at support@curvana.store with your order number and reason for return.
  2. Once approved, we'll send you a return shipping label and instructions for where to send your package.
  3. Do not send items back without first requesting a return — unrequested returns will not be accepted.

Questions any time: support@curvana.store

Damages & Issues

Please inspect your order as soon as it arrives. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can make it right.

Exceptions / Non-Returnable Items

The following cannot be returned:

  • Sale items
  • Gift cards
  • Items not in original, unworn condition with tags attached

Questions about a specific item? Reach out and we'll help.

Exchanges

The fastest way to get a different size or color is to return your original item, and once your return is approved, place a new order for what you'd like instead.

European Union — 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason, without justification. As above, the item must be unworn, unused, with tags attached, and in its original packaging, along with proof of purchase.

Refunds

Once we receive and inspect your return, we'll let you know whether your refund is approved.

  • If approved, you'll be refunded automatically to your original payment method within 10 business days.
  • Please note it can take additional time for your bank or card issuer to post the refund.
  • If more than 15 business days have passed since your return was approved and you haven't seen the refund, contact us at support@curvana.store.